Hi Experts,
I need some help with one issue which we are stuck with in our system. I will try to give you brief of how the IDOC FM runs here.
In the Idoc FM, we call 3 different FM to create account then create Lead transaction and then an activity where account created is passed as sales prospect to lead and as activity partner to activity.
While creating accounts, we have multiple custom/AET fields added which should be updated before calling the Lead transaction FM.
The issue we are facing is some of the z fields are not getting updated and the idoc goes into successful.Only help I need here to identify a root cause to where the account gets created along with mobile number and address but the z fields doesnt get updated.(intermittent)
This doesnt happen with all the cases, when we run 700 idocs, 350 cases doesnt get updated correctly.(so you can say 40-50%).Also in production it happens for 10% of the cases.It could also be system issues where BUPA* queues stuck or something we can enhance with code in account creation and updation.
Please let me know incase you can give some of your valuable inputs on the same.Thanks in advance 