Hello Experts,
I have many years of experience on Crystal Reports Designer and Sever, but not with the SDK components.
Our client uses very old version of "Crystal Reports XI" (I know the support is ended) on the application that was built in classic ASP.
Environment: Microsoft 2003 server, Crystal Reports XI, SQL Server 2003, Classic ASP
Now, we have migrated the application to a new server. For that I have upgraded the reports to "Crystal Reports XI R2A", The classic ASP application was not upgraded. We have moved it as it is.
New Environment: Microsoft 2008 Server, Crystal Reports XI R2A, Classic ASP
On the new server, the reports are running fine. But the issue is with the performance. When we click on a report from the application, the first page of the report comes instantly and then the progress bar of the report runs for some time, till then the group values are not getting loaded, and the navigation is unresponsive. When the progress bar stops, then we are able to navigate to the groups. Screenshot attached.
I have checked the designer and database, the query fires instantly and getting data.
Can anyone help me, what would be the problem for the slow loading of the report?
Thanks,
Anil.