Dear all,
currently, I am working on an Telephonie Integration Project and need to connect SAP CRM 7.02 (BBPCRM SAPKU70211 WEBCUIF 731) with Siemens HiPath 4000 V8.
I have checked some scn discussions and also some notes regarding the ready/not ready grayed out but could not find any solution to my issue.
I do a Connection test in SM59, it works fine
I have trace running for the user (CRM_ICI_TRACELEVEL = XXX) (see attachments) and I see three Messages:
1. CRM_IC_APPL_UI_CHMSG --> Logged on to communication Software system
2. MEthode CL_MCM_EVENT_DISPATCHER~send_to_client
Event: com.sap.ic.bspinvoke
Params: icwc_sam_message_listener[icwc_Client_listener]0[AbapErrorMessage]1[I]2[CRM_IC_APPL_UI_CHMSG]3[503]4[]5...
3. CL_CRM_ICF_Notify_Polling~write_polling_page
Content....
The only place I see the error is in the second message but I could not find an Forum where it has occured and solution was provided. Does anyone have worked with this issue? Is this the reason why my Button (ready/not ready) is grayed out?
Any help is very appreciated.
Thanks and Regards,
Tariq