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Report failed in CG50

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Dear all,

 

For one particular user, he got a following error while creating this report.

Report error.png

 

While checking the CG5Z, it ends with an Incorrect status.

Report error.png

Double clicking on it, shows the Job status with the following messages

 

Report error.png

But, all other users are able to create the same report successfully and we get the following job status.

Report error.png

 

We thought, it should be an authorization issue. So, Authorization team has thoroughly traced all the authorizations of that particular user and confirmed there is no missing authorization relevant to this. Authorization error shown in the screenshot for authorization group CV is also success while seeing it in trace.

 

Can you please give some hint to troubleshoot and to find the solution for this issue.

 

Thanks & Regards,

Prem Karthick


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