Hello Experts,
We have recently opted for a a patch upgrade to our existing SAP portal landscape and MDM system.
We have 2 portal systems one is MDM portal which has an url iview pointing to second SRM -MDM portal system.
We have upgraded the SRM -MDM portal system from 7.0 SPS27 to 7.0 SPS32. Likewise the MDM system has been upgraded from 7.0 SPS9 to SPS
12 and SRM-MDM Catalog UI has also been updated to compatible highest package and it is successfully deployed on SRM-MDM portal WebAs.
The url iview successfully from first portal system calls the second portal system with url as follows:
https://<SRM -MDM portal system>:<port>/SRM-MDM/SRM_MDM.
Once the call reaches the second portal system i.e. SRM-MDM portal which connects to MDM system to get the Product catalog it either loads the product catalog after 20 mins or throws a 500 error message.
This behaviour is very random .
We have tried running the ProcurementCatalog7 EHP1 application directly from the SRM-MDM portal AND on entering only the MDM server name and on clicking connect we have always observed getting 500 error message . This is not the case when the url iview is called from first portal or MDM portal system which passes parameters to second portal system with following url
https://<srm-mdmportal>:<port>webdynpro/dispatcher/sap.com/tc~mdmsrmui/ProcurementCatalog7EHP1
In this case it either loads the product catalog after 20 mins or throws 500 error at times but not 500 error always like in previous case
We have checked repository connection, it is successful.
Kindly let me know the following.
1]Apart from deployment of business package for SRM-MDM catalog on portal system do we need to maintain any other configuration in portal system?
2]What could possibly be going wrong?
Regards,
Pooja