Hi,
I have a problem with aplly changes to virtual unit Repoting DB.
In attachment is my configuration. When I want to apply changes i got an error:
"2015-09-10 10:18:31> Apply changes to virtual unit [HIBCM_Reporting_DB] completed with errors"
Logs:
2015-09-10 10:13:42 : ----------------------------------------
2015-09-10 10:13:42 : Create or upgrade Reporting database:
2015-09-10 10:13:42 : - VU name = HIBCM_Reporting_DB
2015-09-10 10:13:42 : - WDU server = HIBCM1
2015-09-10 10:13:42 : - WDU db location =
2015-09-10 10:13:42 : - WDU log location =
2015-09-10 10:13:42 : - OLAP server = HIBCM1
2015-09-10 10:13:42 : - OLAP database = HIBCM_ContactCenter_OLAP
2015-09-10 10:13:42 : - Reporting administrator user = HICRON\CCADM
2015-09-10 10:13:42 : - CEM server = HIBCM1
2015-09-10 10:13:42 : - CEM database = HIBCM1
2015-09-10 10:13:42 : - CEM userid = HICRON\CCADM
2015-09-10 10:13:42 : - CEM History server = HIBCM1
2015-09-10 10:13:42 : - CEM History database = HIBCM1_DSArea
2015-09-10 10:13:42 : - CEM History userid =
2015-09-10 10:13:42 : - Start year = 2015
2015-09-10 10:13:42 : - Temporary directory used: C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\logs\
2015-09-10 10:13:42 : Checking SQL Server connection: DRIVER=SQL Server;SERVER=HIBCM1;DATABASE=master
2015-09-10 10:13:42 : Checking SQL Server connection: DRIVER=SQL Server;SERVER=HIBCM1;DATABASE=HIBCM1
2015-09-10 10:13:42 : Microsoft SQL Server is not installed or not running or invalid database name/SQL account/password.
For more information, please refer to the Wicom CSS Installation guide.
And:
"
07:58:30.742 (07952 ) INF> Apply virtual unit on local system
07:58:30.774 (07952 ) INF>
07:58:30.774 (07952 ) INF> Create virtual unit [HIBCM_Reporting_DB]
07:58:30.774 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB]
07:58:30.774 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\vuinfo]
07:58:30.774 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\logs]
07:58:30.788 (07952 ) INF>
07:58:30.788 (07952 ) INF> Create software instance [Reporting Database Server] to virtual unit [HIBCM_Reporting_DB]
07:58:30.788 (07952 ) INF>
07:58:30.788 (07952 ) INF>
07:58:30.788 (07952 ) INF> Copying files to virtual unit [HIBCM_Reporting_DB] / software [Reporting Database Server]...
07:58:30.788 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB]
07:58:30.789 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin]
07:58:30.807 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\BCM_DTE.exe] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\BCM_DTE.exe]
07:58:30.843 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\BCM_DTE.exe.config] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\BCM_DTE.exe.config]
07:58:30.852 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\BCM_DTE.pdb] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\BCM_DTE.pdb]
07:58:30.854 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\BCM_DTE.xml] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\BCM_DTE.xml]
07:58:30.855 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\WicomLogging.dll] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\WicomLogging.dll]
07:58:30.862 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\bin\WicomLogging.pdb] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\bin\WicomLogging.pdb]
07:58:30.867 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script]
07:58:30.868 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\BCM_DB_DataDestination.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\BCM_DB_DataDestination.sql]
07:58:30.870 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\BCM_DB_History.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\BCM_DB_History.sql]
07:58:30.872 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Help_Script_Migrate_Outbound_Campaign_Results.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Help_Script_Migrate_Outbound_Campaign_Results.sql]
07:58:30.873 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\import_tzdata.js] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\import_tzdata.js]
07:58:30.874 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_DSArea.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_DSArea.sql]
07:58:30.876 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_RDI_Reporting.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_RDI_Reporting.sql]
07:58:30.878 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_VWU_Common.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_VWU_Common.sql]
07:58:30.890 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_VWU_CPM.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_VWU_CPM.sql]
07:58:30.892 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_VWU_CSS.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_VWU_CSS.sql]
07:58:30.894 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_VWU_LR.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_VWU_LR.sql]
07:58:30.894 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\install_wdu_db.vbs] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\install_wdu_db.vbs]
07:58:30.896 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_WDU_OLAP_Database.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_WDU_OLAP_Database.sql]
07:58:30.905 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_WDU_OLAP_Job.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_WDU_OLAP_Job.sql]
07:58:30.911 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_WDU_SQL_Job.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_WDU_SQL_Job.sql]
07:58:30.912 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\Install_WDU_SQL_Rights.sql] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\Install_WDU_SQL_Rights.sql]
07:58:30.914 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\tzdata.txt] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\tzdata.txt]
07:58:30.935 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\tznames.txt] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\tznames.txt]
07:58:30.936 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\contents\script\tzver.txt] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script\tzver.txt]
07:58:30.937 (07952 ) INF> Files successfully copied to virtual unit [HIBCM_Reporting_DB] / software [Reporting Database Server]
07:58:30.937 (07952 ) INF>
07:58:30.937 (07952 ) INF> Copying software method directory [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method] to virtual unit [HIBCM_Reporting_DB] / software [Reporting Database Server]...
07:58:30.937 (07952 ) INF> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\vuinfo\Reporting Database Server\method]
07:58:30.954 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method\postinstall.bat] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\vuinfo\Reporting Database Server\method\postinstall.bat]
07:58:30.955 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method\postmodify.bat] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\vuinfo\Reporting Database Server\method\postmodify.bat]
07:58:30.955 (07952 ) TRC> [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method\postupgrade.bat] --> [C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\vuinfo\Reporting Database Server\method\postupgrade.bat]
07:58:30.956 (07952 ) INF> Successfully copied software method directory [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method] to virtual unit [HIBCM_Reporting_DB] / software [Reporting Database Server]
07:58:30.956 (07952 ) INF>
07:58:30.956 (07952 ) INF> Updating windows registry entries...
07:58:30.956 (07952 ) INF> [HKEY_LOCAL_MACHINE\SOFTWARE\Wicom\HIBCM_Reporting_DB]
07:58:30.956 (07952 ) TRC> (Default) = 'Virtual Unit' : string
07:58:30.956 (07952 ) INF> [HKEY_LOCAL_MACHINE\SOFTWARE\Wicom\HIBCM_Reporting_DB]
07:58:30.956 (07952 ) TRC> RootPath = 'C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB' : string
07:58:30.956 (07952 ) TRC> LogPath = 'C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\logs' : string
07:58:30.956 (07952 ) INF> [HKEY_LOCAL_MACHINE\SOFTWARE\Wicom\HIBCM_Reporting_DB\BcmReporting]
07:58:30.956 (07952 ) TRC> Language = 'EN' : string
07:58:30.957 (07952 ) INF> VWU_DSN = 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_VWU;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=PASS' : string (old value was 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_VWU;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=' : string)
07:58:30.957 (07952 ) INF> DSArea_DSN = 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_DSArea;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=PASS' : string (old value was 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_DSArea;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=' : string)
07:58:30.957 (07952 ) TRC> CEM_DSN = 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=PASS' : string
07:58:30.957 (07952 ) TRC> Operative_DSN = 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_Operative;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=PASS' : string
07:58:30.957 (07952 ) TRC> Outbound_DSN = 'Driver=SQL Server;Server=HIBCM1;Database=HIBCM1_Outbound;Trusted_Connection=yes;UID=COMPANY\CCADM;PWD=PASS' : string
07:58:30.957 (07952 ) TRC> ReportIntervalInMinutes = '60' : string
07:58:30.957 (07952 ) TRC> Collect_RDI_Data = 'yes' : string
07:58:30.957 (07952 ) INF> Registry entries successfully updated
07:58:30.957 (07952 ) INF>
07:58:30.957 (07952 ) INF> Running method [postinstall] in [C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method]...
07:58:31.831 (07952 ) INF>
C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method>REM Call the vbs script to install WDU databases.
C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method>cd /D "C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script"
C:\SAP\ContactCenter\VU\HIBCM_Reporting_DB\script>cscript.exe //B install_wdu_db.vbs
***ERROR: (error code=0x80040E4D) Microsoft SQL Server is not installed or not running or invalid database name/SQL account/password.
For more information, please refer to the Wicom CSS Installation guide.
07:58:31.831 (07952 ) ERR> VUMEngine::RunMethod:Create software instance [Reporting Database Server] to virtual unit [HIBCM_Reporting_DB]:postmethod : Failed to run method 'postinstall' in 'C:\SAP\ContactCenter\Install\7.0.8.100\Reporting Database Server\method' : Method returned an error : Exit code=1=0x1"
Any ideas why I got an error?
BR
Kamil