Hello experts
iam not getting my new transaction type in interaction record drop down
i created new transaction type and assigned to business transaction profile and i set copy control too with interaction record
but iam unable to
i goggled a lot but no results
request you to provide ASAP
in detail
i created transaction type , intem, item det
copy control set up from interaction to transaction type
assigned my transaction to my business transaction type profile
regards
chinna