Hi,
All of a sudden my BO Server went down and I cannot logic CMC and LaunchPad.
I am getting following error when I try to login the server:
"Account information not recognized: Could not reach CMS The CMS on machine 'bi-prd.com' was stopped due to a critical error. (FWM 20031)"
I am on BO 4.1 SP05 installed on Linux server.
I checked the error log file it says :
35101 The root server reported an error Initialization Failure. (Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""BI4_CMS_DSN_XXX"". Reason: [Sybase][ODBC Driver][SQL Anywhere]Database server not foundSAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database ""BI4_CMS_DSN_XXX"". Reason: [Sybase][ODBC Driver][SQL Anywhere]Database server not found CDatabase::Open failure. ).
Any input to troubleshoot this will be appreciated.
Thanks,
Vibhav