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Page not found error for MSS Work Overview work items

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Hi Experts,

 

We are using NW 7.4 sp10 and EHP7.0 for our MSS. We have uploaded/imported PFCG roles for MSS into portal.

Now, we are getting "Page not found. Refresh the page or try again later. If the problem persists, contact your Portal administrator for assistance." error when a user clicks on any of the items from his work item. When we check the logs in NWA we found the below errror:

 

Error looking up url: portal_content/com.sap.pct/every_user/com.sap.pct.erp.common.bp_folder/com.sap.pct.erp.common.roles/com.sap.pct.erp.common.erp_common/com.sap.pct.erp.common.lpd_start_wd_abap

[EXCEPTION]

javax.naming.NameNotFoundException: Child not found: com.sap.pct.erp.common.bp_folder at portal_content/com.sap.pct/every_user [Root exception is javax.naming.NameNotFoundException: Child not found: com.sap.pct.erp.common.bp_folder at portal_content/com.sap.pct/every_user]

at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:714)

at com.sapportals.portal.pcd.gl.PcdPersContext.deepFilteredLookup(PcdPersContext.java:618)

at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:488)

at com.sapportals.portal.pcd.gl.PcdProxyContext.recursiveLookup(PcdProxyContext.java:2086)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:2189)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:2125)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1843)

at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:120)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1824)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1810)

at javax.naming.InitialContext.lookup(InitialContext.java:392)

at javax.naming.InitialContext.lookup(InitialContext.java:392)

at com.sapportals.portal.pcd.pcm.roles.RoleNavigationConnector.getNodes(RoleNavigationConnector.java:498)

at com.sapportals.portal.pcd.pcm.roles.RoleNavigationConnector.getNode(RoleNavigationConnector.java:383)

at com.sapportals.portal.navigation.cache.connector.CacheNavigationConnector.getOriginalNode(CacheNavigationConnector.java:951)

at com.sapportals.portal.navigation.cache.connector.CacheNavigationConnector.getNode(CacheNavigationConnector.java:798)

at com.sapportals.portal.navigation.NavigationService.getNavNode(NavigationService.java:1907)

at com.sapportals.portal.navigation.NavigationService.getNode(NavigationService.java:755)

at com.sapportals.portal.navigation.cache.CachedNavigationService.getNode(CachedNavigationService.java:174)

at com.sap.portal.navigation.afp.resources.Helper.getOnLoadNavigationParams(Helper.java:185)

at com.sap.portal.navigation.afp.AFPResources.getOnLoadNavigationParameters(AFPResources.java:338)

at com.sap.portal.navigation.afp.AFPResources.doContent(AFPResources.java:105)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:119)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: javax.naming.NameNotFoundException: Child not found: com.sap.pct.erp.common.bp_folder at portal_content/com.sap.pct/every_user

at com.sapportals.portal.pcd.gl.xfs.XfsContext.getChildAtomicName(XfsContext.java:562)

at com.sapportals.portal.pcd.gl.xfs.XfsContext.lookupAtomicName(XfsContext.java:305)

at com.sapportals.portal.pcd.gl.xfs.BasicContext.lookup(BasicContext.java:1313)

at com.sapportals.portal.pcd.gl.PcdPersContext.lookup(PcdPersContext.java:970)

at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:706)

... 32 more


It seems somehow it is pointing to BP folder but we have not installed any BP for ESS/MSS.

Please help!

 

MSSError.png

 

Regards,

Pankaj


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