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Loyalty Management - Two member activities are created simultaneously for a sales order

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Dear Friends

 

Greetings!

 

Have carried out basic configuration pertaining to loyalty management, such as number range, product hierarchy, set type, channel integration, etc. Have also setup a program, assigned a reward rule group to it and a simple reward rule as well.

 

I was able to create LTAA - Points accrual sales transaction as well. The problem I face is that when I create LTAA sales order, two member activities of type POINT are created and the points credited in double to the membership id mentioned in the sales order, say 100 * 2 = 200 points.

 

Requesting you to let me know how I can sort this out and as well let me know how can I change the member activity from POINT to a different one that is now generated out of LTAA transaction.

 

With Thanks,

Veerabhaskar Srinivasan


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