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Meter reading not visible in EL31

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Hi Experts,

 

We have a situation where the meter reading is not seen on installation and EL31.

 

There are 4 registers out of which only register 2 is billable.

After it is billed , there are changes done on other 3 registers' meter readings.

 

The meter reading date is changed to 00.00.0000 in EL29. Also the meter reading status is changed to '0'.

 

After these changes , we do not see meter reading for register 2 in EL31 and on installation.

 

However we could not replicate the same on quality.

 

Is it possible to change the meter reading date to 00.00.0000 and meter reading status to 0 in EL29? How can it be done ?

 

Thanks,

Nachiket


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