Integrating Data-Driven Government with a Citizen-Centric Approach

A fragmented approach to data and information is a missed opportunity for public sector organizations. How can government agencies overcome cultural barriers to share data so that they can truly serve citizens and stakeholders? Learn the basic principles and how the City of Boston put them to use to provide a seamless horizontal experience for citizens and businesses. 

25 September 2015

Change management for government in the face of digital disruption

Change is constant,and the accelerating pace of change can be disruptive. How does government adapt in an age of digital disruption? Organizational change management allows governments to embrace new self-organizing models to navigate successfully.

17 September 2015

Predictive analytics in social protection   -  a new moral hazard?

The saying, ‘an ounce on prevention is worth a pound of cure' explains why we so much interest in predictive analytics among social protection agencies, especially in Europe. But is there a risk if caseworkers replace professional judgment with real-time and predictive analytics? How do we balance social outcomes while ensuring that social protection organizations are efficient and effective?

5 July 2015

What Makes Governments Best Run

How do we know if government is running at its best? Three examples from around the world show how data-driven, open government delivers positive outcomes for citizens.

1 July 2015